RK&A staff frequently present at professional conferences and our work is often published in museum journals. We have highlighted some of our publications and presentations.

RK&A Presentations

Visitor Studies Association Conference [2010]
Phoenix, AZ

“Developing Rubrics: Authentic Measures of Informal Learning”
Stephanie Downey, Workshop Leader

“Defining Value for Students: A Case Study of a College Art Museum”
Emily Skidmore, Presenter

American Association of Museums Annual Meeting [2010]
Los Angeles, CA

            “Visitor Studies 101: Collecting and Interpreting Visitor Data”
            Johanna Jones, Presenter

National Art Education Association National Convention [2010]
Baltimore, MD

“Results of Art of Problem Solving Research”
Stephanie Downey, Presenter

“A Context for Art Museum Education Research”
Randi Korn, Presenter

“The Artist’s Museum: How Working with Artists Changes What We Do & How We Do It”
ACE Everett, Chair

Other Presentations

“Intentionality: Creating Public Value and Achieving Impact” keynote presentation by Randi Korn at the Association of Science Museum Directors [2010]

“Visible Vault: Archaeological Treasures from Ancient Latin America” Findings from the Front-end Evaluation” by Johanna Jones at the California Association of Museums [2010]

“Parents’ Perceptions of Play” by Stephanie Downey at the Play Symposium [2010]

“The Art of Problem Solving” by Amanda Krantz at the Educators’ Conference hosted by the Solomon R. Guggenheim Museum [2010]

RK&A Published Works

“When Less is More”
By Randi Korn
Published in Museum [September/October 2010]

What if numbers of visitors, objects, programs, and exhibitions are no longer a museum’s only metric of success? This article explores quantity versus quality, satisfaction versus meaningfulness, and national appeal versus local appeal in the context of what it might mean for a museum to do less with the intent to achieve more. We have attached a copy. [55KB PDF]

“Rethinking Museum Visitors: Using K-means Cluster Analysis to Explore A Museum’s Audience”
By Randi Korn, Amanda Krantz, and Margaret Menninger
Published in Curator: The Museum Journal [October 2009]

This article describes how the statistical procedure K-means cluster analysis can be used to deconstruct the complex nature of museum visitors. Studies conducted by RK&A are used to demonstrate how museum practitioners may utilize the data produced.

“Transforming Museums—To What End?”
by Randi Korn
Published in proceedings for Transforming Museums Conference, Seattle, WA [2008]

This article suggests how museums might begin to address funders’ requests to provide evidence that museums are achieving their missions by first looking inside their organization and changing how they think about their work and how they do their work. We have provided a copy of the article. [48KB PDF]

“Achieving Mission Through Intentional Practice”
by Randi Korn
Published in Dimensions [May/June 2008]

This brief article is a call to action for museum staff to work together to clarify their museum’s intent, align practices and resources to support the museum’s intent, and to engage in reflective inquiry to learn about the ways in which their museum is achieving impact. We have provided a link to the article.

“A Case for Holistic Intentionality”
by Randi Korn
Published in Curator: The Museum Journal [April 2007]

This article describes what it means for a museum to work within a cycle of holistic intentionality. A museum carefully articulates its intentions in terms of impact; works within an inclusive, process-oriented infrastructure; and regularly uses reflective practice strategies, enabling all staff to continually improve their efforts to achieve impact. We have provided a copy of the article. [103KB PDF]

"Studying Your Visitors: Where to Begin"

by Randi Korn
Published in History News [March/April 1994]

Randi Korn wrote "Studying Your Visitors: Where to Begin," published in the March/April 1994 edition of History News. The article introduces audience research and evaluation to museum professionals and describes the different types of exhibition and program evaluation. The American Association of State and Local History has given permission to reprint this article. We have attached a copy. [118KB PDF]

Additional Resources

We have attached a selected list of published works by Randi Korn and other members of her staff. [25KB PDF]

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