Randi Korn
Founding Director
Randi Korn has worked with museums for more than two decades. Before starting her own museum evaluation research consulting business in 1989, she worked as an exhibition designer, interpretive planner, and evaluator in a variety of museums including art, science, and natural history museums, as well as a botanical garden.
Randi has an undergraduate degree in design and was originally trained as an exhibit designer. Later, while pursuing her graduate degree in museum studies, she focused on two passions: educational research methodology and exhibition evaluation. She brought these two passions together when she founded Randi Korn & Associates, Inc. Randi has a strong and diverse background in exhibition design, research and evaluation methods, knowledge of the museum visitor experience, and an understanding that museums strive to make a difference in their communities. With these abilities, she helps museums clarify their core purposes and align their practices and resources to support these core purposes and thereby function as integrated, purposeful organizations.
Johanna Jones
Managing Director, San Francisco
Johanna Jones received her Master's degree in Museum Education from The George Washington University. Johanna started working in the museum field in 1991 as an undergraduate at the University of California at Berkeley, where she received a B.A. in art history and a B.S. in biology. She has worked for a number of nationally recognized institutions, including the Lawrence Hall of Science and the John G. Shedd Aquarium. Johanna is Managing Director for our San Francisco office. She brings an invaluable experience to her position: she is well versed in science and art content and manages projects, designs evaluation strategies, analyzes data, and prepares reports.
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Stephanie Downey
Managing Director, New York
Stephanie Downey received her Master's degree in Applied Anthropology from The American University. Stephanie has over 10 years' experience in evaluation, beginning in 1995 with the U.S. Department of Education-funded technical assistance center. While there, she conducted program evaluations in public schools of the mid-Atlantic region, ranging from a Latino parental participation initiative to a Museum/magnet school partnership. Stephanie, who has been with RK&A since 1999, is Managing Director for our New York office. Well-versed in qualitative research, she brings invaluable experience to her position by managing projects, designing evaluation strategies, analyzing data, and preparing reports.
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ACE Everett
Managing Director
ACE Everett received her Master's degree in Business Administration from the University of Maryland. ACE has nearly 15 years of experience working with the museum community in various capacities, including her first post with the American Association of Museums. From 2000 to 2005, ACE was an independent consultant in business planning, strategic planning, and evaluation in the Washington, DC area, which included managing several projects with Cultural Tourism, DC. She is a frequent guest lecturer at the GWU Museum Studies Program in museum management. Drawing from her experience in strategy and planning, ACE assists in leading the new service areas of intentional practice and impact evaluation at RK&A.
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Bethany Keener
Research Associate
Bethany Keener received her Master’s degree in Museum Studies from New York University. While working towards her degree, she completed research and writing for the Whitney Museum of American Art’s website learning@whitney and worked on projects at the Studio Museum in Harlem and the Metropolitan Museum of Art. Bethany’s experience with youth education and programming ranges from implementing school programs in a historical society, to implementing art curriculum at a summer youth program. More recently, she worked with artists and staff at the Asian Art Museum in facilitating the museum’s AsiaAlive program. Bethany completed her undergraduate degree at The College of William & Mary, where she majored in art history. At RK&A, Bethany designs evaluation strategies, collects and analyzes data, and prepares reports.
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Amanda Krantz
Research Associate
Amanda Krantz received a B.A. in Art History from the University of Delaware where she also studied English and mathematics. She has held internships at The Baltimore Museum of Art, Delaware Art Museum, Peggy Guggenheim Collection, and Palmer Museum of Art. Most recently, Amanda finished her Master’s degree in Art Education at Pennsylvania State University. Her thesis research investigates the effects of security guards on the visitor experience in art museums. At RK&A, Amanda designs evaluation strategies, collects and analyzes data, and prepares reports.
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Emily Skidmore
Research Associate
Emily Skidmore received her Master’s degree in Museum Education from The George Washington University. During her graduate coursework, Emily worked with Friends of the National Zoo as program coordinator for one of the Zoo’s many volunteer programs and with Alexandria Adult Day Services as facilitator of a three-part museum program on memory for adults with mild to severe dementia. Additionally, she has successfully developed and implemented informal education programs in positions at the Memphis Zoo, Lichterman Nature Center, and the Duke University Lemur Center. Emily has a B.A. in Biological Anthropology and Anatomy from Duke University and comes from a background studying primate behavior. At RK&A, Emily designs evaluation strategies, collects and analyzes data, and prepares reports.
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Shayne Gardner
Business Manager
Shayne Gardner holds a B.A. in French and Spanish from Mary Washington College. She has over 25 years of experience in office management and administration, both in the for- and non-profit sectors, domestic and international. Shayne brings project management and financial process and analysis skills to RK&A, where she manages finance, administration, contracts, and provides support to the associates.
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